Privacy & Cookie Policy

Struan Motors Limited – Privacy Policy

General Info

We are committed to ensuring that we manage your personal data professionally and in compliance with all applicable data protection laws including GDPR. Part of this commitment is to ensure that there is transparency about how we process personal data.This policy includes an explanation of :

  • What data we are processing
  • Why we are processing it, and what we are doing with it;
  • Whether we share it with anyone else
  • Whether we will transfer it outside the United Kingdom;
  • How we keep your data safe
  • Your rights.

We hope that you find this Privacy Policy helpful.If you have any questions, please do not hesitate to contact us.


About Us

Our company name is Struan Motors Limited, and our registered office is at Crieff Road, Perth, PH1 2SJ.In our policy we have referred to Struan Motors Limited as: we, us, our or Struans.

Struans is an authorised retailer for: Mazda, Peugeot, Toyota.A full list of our retail locations is available on our website:

For any queries concerning your data and this policy, please contact the Marketing Department at the above address, by email at or by telephone on 01738 445566.


Your Personal Data

We process your personal data if we understand that you may be interested in purchasing our products or services.In this section we provide more detailed information about how we will manage your personal data.


What data do we hold about you and how have we obtained this?

We will obtain information about you when you enquire about our products or services.Typically, the information that we obtain will be your contact details and payment information.If you choose to buy finance or insurance products from us or from other companies that partner with us, we will need more detailed information including, in some cases, identity and personal finance information.

If you have visited our Struans website, we may automatically collect some personal information including: details of your browser and operating system, the website from which you visit our website, the pages that you visit on our website, the date of your visit, and the Internet protocol (IP) address assigned to you by your internet service.We collect some information using cookies, for more information on this please visit our separate Cookie Policy at may also collect any personal information which you allow to be shared that is part of your public profile on a third party social network.

Our telephone calls may be recorded for training purposes and may also be used to verify any comments that were made during any conversation.

We have CCTV in operation at some out our sites for security purposes.It is therefore possible that images of you will be recorded when visiting our sites.

Sometimes you will have sent your information directly to us, but you may have provided your information to a third party who, in turn, has provided the information to us.


Your data that we process with your consent?

Where you have consented, we:

  • May provide you with marketing information about our products and services or the products and services of our selected partners;
  • Will keep you informed of events that we think will be of interest to you
  • Will contact you for market research and satisfaction surveys

Your data that we process to comply with our contract

Where we are required to do so to perform our contract with you, we may process information for completing warranty work or other after-sales obligations including the provision of breakdown and recovery services.


Your data that we process in your vital interests.

Where it is in your vital interests, we may use your information to organise and notify you about safety and product recall notices.


Your data that we process to comply with our legal obligations

We may process your information to comply with legal obligations including assisting HMRC, the Police, Driver and Vehicle Licencing Agency and the Financial Conduct Authority.


Your data that we process to pursue or legitimate interests

We may process your information to allow us to pursue our legitimate interests including for:

  • Analysing our performance to further improve our customer services
  • Training and to administer our websites
  • The prevention of fraud or other criminal acts;
  • Undertaking credit checks for finance
  • Complying with requests from you including if you exercise any of your rights noted in this Privacy Policy
  • The purpose of corporate restructure or reorganisation or sale of our business or assets
  • Enforcing our legal rights or to defend legal proceedings and for general administration purposes
  • Contacting you about contractual changes
  • Contacting you by post, phone, text or email for service, maintenance and MOT reminders

If you have purchased goods or services from us or from our selected partners, we will keep the data relating to that purchase (e.g. order forms and invoices and related correspondence) for 6 years from the date of contract;

Voice recordings of telephone calls and CCTV images shall be kept or up to 1 year;

If you have requested that we do not send you marketing information, we will always retain sufficient information to ensure that we remember to comply with your request;


Will we share your personal data with any third parties?

We may share your data with the relevant manufacturer of the product that you have purchased or expressed an interest in purchasing and other companies within our group;

We may disclose your information to our third-party service providers for the purposes of providing services to or directly to you on our behalf e.g. advertising agencies or administrative service providers.When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions;

If we sell all or part of our business to a third party, we may transfer your information to that party to ensure that it can continue to provide information that you have requested or for the other purposes that we have noted above;

We may transfer your data to government or other official bodies for the purpose of complying with legal obligations, for enforcing our rights, or for the prevention or detection of crime;

If we transfer your information outside of the UK in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected.These measures include imposing contractual obligations on the recipient of your personal information, ensuring that the recipients are subscribed to “international frameworks” that aim to ensure adequate protection.Please contact us if you would like more information about the protections that we put in place.

If you use our service whilst you are outside the UK, your information may be transferred outside the UK to provide you with those services.


How long do we keep your data?

The periods stated may be extended is we are required by law to keep your data for a longer period.

Transferring your data outside of the United Kingdom (UK)


We use Cookies on our website.A cookie is a small text file which is placed into your computer (or other electronic device) when you visit our website.This enables us to monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider.

You can find out more about the Cookies we use in our Cookies Policy available on the home page of our website;

You can set your browser not to accept cookies, however some of our website features may not function as a result;

For more information about cookies generally and how to disable them you can visit:


Data Security

We have adopted appropriate technical and organisational measures to protect the personal data we collect and use having regard to the state of the art, the nature of the data stored and the risks to which the data is exposed to human action or the physical or natural environment.However, as effective as our security measures are, no security system is impenetrable.We cannot guarantee the security of our database.

The transmission of information via the internet is not completely secure.Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk.Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential.We ask you not to share a password with anyone.


Links to other websites

Our website may contain links to and from other websites including social media sites.Unless we own such websites, we accept no responsibility for the way in which they process your personal data.You are recommended to check the privacy policy of each website before you submit any personal data to it.


Your Rights

Your right to access data

We always aim to be as open as we can and allow people access to their personal information.Where we hold your personal data, you can make a ‘subject access request’ to us and we will provide you with:

  • A description of it
  • An explanation of why we are holding it
  • Information about who it could be disclosed to
  • A copy of the information in an intelligible form – unless an exception to the disclosure requirements is applicable.

If you would like to make a ‘subject access request’ please make it in writing by email to or by post to our Marketing Department, Struan Motors Limited, Crieff Road, Perth, PH1 2SJand mark it clearly as ‘Subject Access Request’

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

Unless you agree a different time, we will complete your subject access request within one month.


Right to stop marketing communications

You always have the right to stop marketing communications.We will usually include an unsubscribe button in any marketing emails.If you do wish to unsubscribe, please just click the unsubscribe button and we will promptly action that request. You can update your marketing preferences by contacting us at any time.


Right to be forgotten

If we hold personal data about you, but it is no longer necessary for the purpose that it was collected and cannot otherwise be justified – you have the right to request that we delete the data.


Right to restrict data

If we hold personal data about you and you believe it is inaccurate you have the right to request us to restrict the data until it is verified.You also have the right to request that the data is restricted where you have a right to it being deleted but would prefer that it is restricted.


Transferring your personal data

Where we reply on your consent as the legal basis for processing your personal information or need to process it in connection with your contract, you may ask us to provide you with a copy of that information in a structured data file.We will provide this to you electronically in a structured, commonly used and machine-readable form, such as a CSV file.

You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible.We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.


Right to complain

You always have the right to complain to the personal data regulator, the ICO.


Providing information to us

If you give us information on behalf of someone else, you confirm to us that you have their permission to do so and that they are aware of the contents of this privacy policy and do not have any objection to our processing their information in accordance with this policy.

If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.

You are responsible for informing us of any change in your details, such as your address.You have a right to ask us to correct any inaccuracies in the information we hold about you.

You have a right to ask what information we hold about you.

Telephone calls to us may be recorded and/or monitored for training purposes.


Policy updates

This policy was last updated 15th May 2018

Cookies Policy

As you may already know, cookies are small text files downloaded to your computer when you visit a website. This website, like almost every other, uses cookies to give you a better online experience.

We've changed the way our website works so that we can keep up to date with recent developments in the law relating to cookies. This means that we need your consent to use cookies when you are browsing our site. To help you understand the types of cookies we use (or those which may be used by third parties on our site), we have categorised the cookies in relation to their functionality. These four categories are;-

  1. Strictly Necessary Cookies
  2. Performance Cookies
  3. Functionality Cookies
  4. Targeting Cookies

A detailed description for each of the different cookies is set out below.


We have created a cookie tool so that you can easily choose which cookies you are happy for us to use, and the level of consent you want to give. You can access the cookie tool by clicking on the ‘change settings’ tab/button. You can then disable certain types of cookies and, by choosing your personal settings, you give us consent to use the cookies you haven't disabled.

The level of your settings will be visible throughout your time on our website, by looking at the symbols in the toolbar at the bottom of the webpage. Each icon represents a different type of cookie and you can scroll over them to remind yourself about the cookie options you have chosen.

If you enter this site but choose not to alter the cookie settings, we will take this to mean that you are happy with the default settings (which allow all types of cookies to be used).

However, if you prefer not to allow the use of cookies altogether, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them.

You may find that disabling cookies means certain areas of the site do not function correctly and we cannot guarantee access to all the services we provide through our website. Also, if you delete all of your cookies, or use a different device to access our website, you may have to choose your preferences again.

To find more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit

The cookies used on this site have been categorised based on the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Strictly Necessary Cookies

Strictly Necessary cookies are essential to let you move around the website and use its features, such as accessing secure areas, shopping baskets and online billing. These cookies allow our website to provide services at your request.

These cookies don't gather any information that could be used for marketing to you or remember your preferences/ID, other than for your current session.

Strictly necessary cookies are used to:

  • Identify you as being logged on to this website.
  • Remember previous actions when navigating between different pages on this website.
  • Remember things like service selections you have made which allow us to provide you with the services you have requested.
  • Identify you as being logged in to and members sections within this site

Accepting these cookies is a condition of using the website.

Cookies we consider to be Strictly Necessary:

  • PHPSessID

Performance Cookies

Performance cookies collect information about how you use our website e.g. which pages you visit most often, and if you experience any error messages. They also allow us to update our website to improve performance and tailor it to your preferences.

These cookies don't collect any information that could identify you – all the information collected is anonymous. They will not be used to target adverts to you on other websites.

Performance cookies are used to:

  • Provide statistics on how this website is used (including selections that you have made and goods and services that you have viewed, during your use of this website).
  • Gather non-user specific data about the usage on this website and provide statistics about how this website is used.
  • Provide and track the effectiveness of videos embedded in this website.
  • Test different designs on our website.

Where our performance cookies are managed by third parties, we don't allow them to use the cookies for any purpose other than those listed above.

Cookies we consider to be Performance cookies:

  • _nd8
  • captcha
  • _sp_id.####
  • _sp_ses.####

Cookies provided by 3rd parties;

Cookie Host





To opt out of being tracked by Google Analytics across all websites please visit

Functionality Cookies

Functionality cookies are used to remember the choices you make, e.g. your user name, log in details and language preferences. They also remember any customisations you make to the website to give you enhanced, more personal features. 

Functionality cookies are used to:

  • Identify you as having consented to use of cookies by this website.
  • Remember settings you've applied such as layout, text size, preferences and colours.
  • Providing proactive live chat sessions to help you with support.
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose.
  • Show you when you're already logged in to the website.
  • Provide enhanced log-in functionality where you choose i.e. (such as keeping you logged in even when you navigate away from the site).

We will not use functionality cookies to target you with adverts on other websites.

Where our functionality cookies are managed by third parties, we don't allow them to use the cookies for any purpose other than those listed above.

As the name suggests, if you choose not to allow these cookies, the functionality of this website may be affected. It is also possible that by not permitting these cookies, our website won't be able to remember some of the specific services you have chosen.

Cookies we consider to be Functionality cookies:

  • ndcc
  • ndts
  • ndtd

Cookies provided by 3rd parties;

Cookie Host



Targeting Cookies

Targeting cookies collect information about your browsing habits to deliver adverts which are more relevant to you and your interests. They also measure the effectiveness of advertising campaigns.

Targeting cookies are used to:

  • Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites.
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in.

All of these cookies are managed by third parties, and you may alternatively use the third parties' own tools to prevent these cookies.

Cookies we consider to be Targeting cookies:

We don't use 'targeting' cookies.

Cookies provided by 3rd parties;

Cookie Host


Contact Us

To comply with data protection regulations (2018), we are unable to store and use your information unless you give us your permission. Please select Yes to allow this. View our data protection policy for details.